Terms and Conditions for Portal Use

These terms outline the conditions for accessing ophelynova.com’s corporate portal, services, and partner features. By proceeding, you confirm understanding and agreement with these provisions, as required by Australian law.

Last updated December 6, 2025

Acceptance of Terms

Your use of this corporate portal and related features constitutes full acceptance of all terms, policies, and compliance statements in this document. If you do not agree, please discontinue use immediately. Continued use indicates ongoing understanding and acknowledgment of current conditions.

Definitions

Key terms in these conditions are defined below to clarify intent and scope.

Corporate Portal: The online environment and associated tools accessible to registered users, partners, and clients at ophelynova.com.

User: Any person or partner organisation authorised to access or interact with our portal’s features and services through a valid account.

Services: Includes consultation options, digital solutions, and any tools made available to users under these terms.

Partner: Eligible organisation entering a business relationship and granted access to specific B2B functions.

Using Our Services

All activity within the portal must comply with stated objectives, user roles, and applicable local regulations. Attempted circumvention of security or misuse of content is strictly prohibited.

Eligibility

Restricted to Australian businesses, eligible partners, and account holders meeting legal requirements for corporate engagement. User verification may be applied at any time.

Users must be authorised representatives.

User Responsibilities

Registered users and partners must adhere to these commitments at all times.

Maintain confidentiality of login and portal access details.
Ensure accuracy and completeness of submitted business data.
Inform us promptly of changes to organisation status or contact details.
Adhere to all relevant Australian laws and digital communication standards.

Prohibited Uses

The following activities are never permitted:

Attempting security breaches or using unauthorised access methods
Misrepresenting business identity or submitting deceptive information
Reverse engineering, copying, or reselling portal features
Harassing or targeting employees, partners, or users
Introducing viruses, malware, or harmful code into the portal

Intellectual Property Rights

All branding, site content, documentation, and underlying digital infrastructure remain the exclusive property of ophelynova.com or its licensors. Use beyond permitted scope or reproducing elements without permission is strictly prohibited.

User-Contributed Content

By uploading or submitting content, you confirm you hold necessary rights and grant ophelynova.com a use licence consistent with your account role.

User Content Rights and Licence

You may request removal or modification of user content; reach out for instructions on content management.

Privacy and Data Protection

All handling of user and business information complies with the site’s current privacy policy and Australian regulatory requirements. Please reference our Privacy Policy for full details.

See Privacy Policy

Disclaimers and Limitations

Our portal and services are provided as-is, with effort to maintain up-to-date and accurate information.

No Guarantees Provided

We do not promise any specific outcomes, results, or performance levels. Results may vary and all resources are subject to change without prior notice.

Limitation of Liability

To the extent permitted by law, ophelynova.com is not liable for any indirect damages or loss arising from portal use or reliance on service data.

Indemnity

Users and partners agree to defend and hold harmless ophelynova.com against claims, losses, or legal issues resulting from misuse or violations of terms.

Dispute Resolution Process

Parties will seek to resolve complaints or disagreements through direct negotiation before proceeding to arbitration or jurisdiction.

Arbitration

Unresolved disputes may be referred to an independent arbitrator for a binding decision, under applicable Australian law.

Arbitration location and appointment by mutual agreement.

Online Dispute Resolution

Where required, users may access Australian online dispute resolution schemes for mediation.

Learn more about our ODR process

Severability

If any provision is held to be unlawful or unenforceable, the other parts remain in effect.

Entire Agreement

These terms reflect the full agreement between account holders and ophelynova.com regarding portal use and supersede previous versions.

Applicable Law and Jurisdiction

Australian law governs all terms and use of this portal, regardless of user origin or location.

Termination

ophelynova.com reserves the right to terminate or suspend portal access for violations or security concerns with or without notice.

Modifications

We may update these terms and will notify users when substantive changes affect obligations or rights.

Contact Us for Terms Matters

Please direct inquiries or complaints about these terms to our team through the contact options below.

Contact Email: content@ophelynova.com

Phone: +61 8 3942 8042

Address: 125 Stirling Street, Perth, WA 6000 Australia

Effective Date: Effective December 6, 2025

Version: 2.0